For us, Customer Centricity is a mindset that empowers us to make a lasting impact on the people we serve, ensuring we remain their first choice for health, beauty, and wellbeing.
However, the principle of Customer Centricity doesn’t just apply to our relationships with customers in pharmacies or online. It runs throughout the entire company, allowing us to find common ground with our business partners and listen to our employees, providing them with the support they need and deserve.
In 2025, we’re excited to introduce a series of activities, events, and engaging experiences designed to provide a deeper understanding of our core values.
In March 2025, we’ll be focusing on Customer Centricity. This period will bring opportunities to deepen your understanding of how prioritizing our customers’ needs shapes our work and ensures Dr. Max remains their first choice for health, beauty, and wellbeing. Expect a quarter filled with insights, reflections, and opportunities to connect on what it means to truly put our customers first.
