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At Dr. Max
we do CARE!

At Dr. Max, we believe in delivering care that goes beyond expectations and we are dedicated to always put our customers at the centre of everything we do. Whether it’s through expert advice, personalized service, or innovative solutions, we are more than just a pharmacy - we are a trusted partner in health, beauty, and wellness.

What is Dr. Max Care?

We come from different countries across Europe, speak different languages, and have diverse habits and interests. Yet, outstanding care has always been - and will continue to be - at the heart of everything we do at Dr. Max. Thank you for living and demonstrating the values of CARE every day.

Leonardo Ferrandino & Braňo Chmela
CEO Dr. Max Group and Group Retail Operation & HR Officer
Do you want to know more?

At Dr. Max, we have always placed great emphasis on care. Care for our customers, for each other, and for our business partners. But the world is changing, we are growing, and so are our expectations. We want our values to become a part of our DNA—not just something we adhere to, but something we truly live by.

Marián Jánoš
CEO Dr. Max Slovakia
Dr. Max Slovakia

At Dr. Max we know that it's not just the products or services that define us but how we approach them. That's why we have created four values that define who we are and what we want. These values are what set us apart and help us be a strong partner to our customers, patients and employees. Together we will turn them into real actions and I am very grateful that you are a part of this journey.

Ing. Jan Žák
CEO Dr. Max Czech Republic
Dr. Max Czech Republic

What truly makes us special is care – care for our patients, partners, colleagues, and ourselves. Guided by values such as Customer Centricity, Ambition, Respect, and Engagement, we transform this care into concrete actions, and together we build a strong organization founded on trust and authenticity.

Cezar Zaharia
CEO Dr. Max România
Dr. Max România

CARE is not just a set of values; it is our identity. Being Customer Centric, Ambitious, Respectful, and Engaged defines us as a community and helps us keep the promises we make to ourselves and our customers. Thank you in advance for your commitment to this journey, as we continue building the future of Dr. Max together.

Alessandro Urbani & Federico De Pirro
CEO Dr. Max Italia and HR Director Dr. Max Italia
Dr. Max Italia

Our values are not distant future goals – they are simple decisions we make right here and right now. When each of us brings a bit of care, energy and courage to our work, together we will create a company we can be proud of.

Filip Dziurnikowski
CEO Dr. Max Poland
Dr. Max Poland

Our corporate values are the foundation on which we build every aspect of our business and culture at Dr. Max. They are not just guidelines; they are our daily compass, shaping how we act, grow, and provide support to our patients, colleagues, and community. These values are our roadmap to achieving our mission and vision – to be the first choice in care and a leader in redefining the role of pharmacy in health, beauty, and well-being. With these values at our core, we continue to build trust and make the lasting impact.

Miloš Jauković
CEO Dr. Max Srbija
Dr. Max Serbia
Customer Centric
Ambitious
Respectful
Engaged